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Post by account_disabled on Dec 23, 2023 21:55:06 GMT -7
With the Nom-Nom Bot project, I decided to let the user know from undone, without any repercussions. Also optimize for mobile You will think that because it is digital you have all the space in the world, but in reality it is very annoying to have to go from top to bottom just to find out what was written to you. Always keep the information sought by the user easy to find. Have the most common answers ready: The fewer steps the user has to take to find the information, the faster and smoother the interaction will flow. Safety first, always offer them an emergency exit It's a matter Special Data of business etiquette. Offer them a clear way to exit the session with the Bot. The psychology behind this practice is that the user will always have the option of talking to a real person, building trust and comfort at the same time. This advice also applies to the world of UX and a good designer should always keep it in mind. Always thank them for their time It could be that they followed the entire process and the Bot converted the customer, or maybe they played with it for a while and left without buying anything. It doesn't matter, you should always be grateful for the time they invested in you. Conclusion: If you have ever considered having a Chatbot to serve your clients, my advice is…. Do it! It is well worth the investment of time and effort, plus you will have a customer service agent specialized in your business working for you hours a day. Furthermore, with the Hype around this technology, it is very unlikely that your Bot will become obsolete for a long time. This content was produced by Capturly . Step by step, to fully understand what the Ps of marketing are, we must begin by delving into each of them. For this occasion: The P for Product.
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